Responsible Gaming
at m71bd
m71bd believes that gambling should always be an enjoyable, controlled activity. We provide every player across Bangladesh with the tools, information, and support needed to keep gaming fun, safe, and within healthy limits.
01.Age Restriction Policy
m71bd operates a strict 18+ age policy across every product and service on the platform — including cricket betting, live casino, slots, racing, and all other gaming categories. No player under the age of 18 is permitted to open an account, deposit funds, place bets, or access any real-money game at m71bd.
During the account registration process, all players are required to confirm that they are aged 18 or above. This declaration is backed by our Know Your Customer (KYC) verification process, through which we verify identity documents — including Bangladesh National Identity Cards (NID), valid passports, or equivalent documentation — before full account access is granted and withdrawals are processed.
If at any point m71bd has reasonable grounds to suspect that a player may be under the legal age, the account will be immediately suspended pending age verification. Any funds deposited by an underage player will be returned, and all gameplay conducted prior to the suspension will be voided. We take underage gambling extremely seriously and apply zero tolerance to any attempt to circumvent our age controls.
02.Recognising Problem Gambling
Problem gambling develops gradually and can affect anyone regardless of income, background, or experience level. Recognising the warning signs early is the most effective way to prevent gambling from spiralling into a serious personal or financial crisis. m71bd encourages all players to reflect honestly on their gambling habits on a regular basis.
The following behavioural patterns are widely recognised indicators that gambling may have moved beyond recreation and into problematic territory. If you identify with several of the signs below, we strongly encourage you to use our responsible gaming tools or contact our support team.
- Spending more money on gambling than you can afford to lose, or frequently exceeding your intended budget
- Borrowing money from family, friends, or financial institutions specifically to fund gambling activity
- Chasing losses — placing additional bets in an attempt to recover money already lost in a previous session
- Neglecting work, studies, family responsibilities, or social commitments because of time spent gambling
- Feeling restless, irritable, or anxious when attempting to reduce or stop gambling
- Lying to family members or concealing the extent of your gambling activity from people close to you
- Using gambling as a way to escape from stress, anxiety, depression, or other emotional difficulties
- Repeatedly failing to stick to limits or commitments you have set yourself about gambling spending or time
- Gambling for progressively longer sessions or with progressively higher stakes to achieve the same level of excitement
03.Self-Assessment Checklist
Answer the following questions honestly to get a clearer picture of your current relationship with gambling. This checklist is for personal reflection only — your answers are not recorded or assessed by m71bd. If you answer "yes" to three or more of these questions, we recommend activating one or more of the responsible gaming tools described in the next section.
04.Responsible Gaming Tools
m71bd provides a comprehensive suite of responsible gaming tools that are available to all registered players at no cost. These tools are designed to give you control over your gambling activity and can be activated instantly through your account settings or by contacting our support team. There is no waiting period to activate protective measures — they take effect immediately upon request.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately; increases take effect after a mandatory 24-hour cooling period.
Define the maximum amount you are prepared to lose within a set period. When your loss limit is reached, your account is automatically restricted from further wagering activity until the period expires, preventing impulsive chasing behaviour.
Set a maximum duration for each gaming session. When your session timer reaches the limit you have defined, you will be logged out automatically. This tool is particularly effective at preventing extended unplanned play sessions.
Receive periodic on-screen reminders showing how long you have been playing and your net win/loss balance for the session. These prompts encourage mindful decision-making during active play rather than after the fact.
Take a short break from gambling without committing to a full self-exclusion. Cooling-off periods are available from 24 hours up to 6 weeks. During this period your account remains open but all deposit and wagering functionality is suspended.
Request a voluntary exclusion from the m71bd platform for a defined period of 6 months, 1 year, 2 years, or 5 years, or permanently. Self-exclusion cannot be reversed before the chosen period expires. Details are in the dedicated section below.
To activate any of the tools above, navigate to the Responsible Gaming section of your account settings or contact our 24/7 support team at [email protected]. All requests are processed within 24 hours, and protective restrictions (deposit limits, cooling-off periods, self-exclusion) take effect immediately upon confirmation.
05.Self-Exclusion Programme
The m71bd Self-Exclusion Programme is our most comprehensive responsible gaming tool. It is designed for players who recognise that they need a complete break from gambling and wish to remove access to the platform for an extended period. Self-exclusion is a serious commitment and should be considered carefully before activation.
How Self-Exclusion Works
When you request self-exclusion, your m71bd account is immediately suspended. You will not be able to log in, deposit funds, place bets, or access any game on the platform for the full duration of your chosen exclusion period. Any pending bets at the time of exclusion will be settled normally and any remaining balance will be returned to you via your original payment method within 3–5 business days.
Available Exclusion Periods
- 6 Months — recommended as a starting point for players who are concerned about their gambling habits
- 1 Year — suitable for players who have experienced recurring difficulties managing their gambling
- 2 Years — for players who need a longer-term commitment to break habitual gambling patterns
- 5 Years — for serious cases where an extended and enforced break is required
- Permanent Exclusion — an indefinite, irrevocable exclusion that cannot be reversed under any circumstances
Requesting Self-Exclusion
To activate self-exclusion, send an email to [email protected] with the subject line "Self-Exclusion Request", your registered account username, your chosen exclusion period, and your reason for requesting exclusion (optional but helpful). Our team will process your request and confirm activation within 24 hours. During the processing window, we recommend you refrain from logging in to your account.
Marketing & Communications During Exclusion
Upon self-exclusion, m71bd will immediately remove your account from all promotional and marketing communications, including email newsletters, SMS offers, and bonus notifications. If you continue to receive any marketing material after your exclusion has been confirmed, contact our support team immediately so that the issue can be resolved.
06.Deposit & Loss Limits
Setting a deposit or loss limit is one of the simplest and most effective ways to maintain control over your gambling spend. m71bd's limit tools integrate directly with all supported Bangladesh payment methods — including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank — so limits apply consistently regardless of which payment channel you use for your deposits.
Deposit Limit Details
You may set a deposit limit on a daily, weekly, or monthly cycle. The limit represents the maximum total amount (in BDT) that can be deposited into your m71bd account within the chosen period. For example, setting a monthly limit of ৳10,000 means that regardless of how many transactions you initiate, your total deposits across all payment methods will not exceed ৳10,000 in any single calendar month.
- Decreasing a limit: Takes effect immediately upon confirmation — no waiting period applies.
- Increasing a limit: Subject to a mandatory 24-hour reflection period before the increase comes into force. This delay gives you time to reconsider a decision that could increase your financial exposure.
- Removing a limit entirely: Treated the same as an increase — a 24-hour cooling period applies before the limit is lifted.
Loss Limit Details
A loss limit caps the total amount you are permitted to lose across all games and bets within a defined period. Once the loss threshold is reached, wagering on your account is automatically suspended until the period resets. Loss limits are an especially powerful tool for players who find that they are prone to chasing losses after a bad run.
07.Protecting Minors & Vulnerable Players
m71bd has a shared responsibility with parents, guardians, and the wider community to ensure that the platform is never accessed by minors or by individuals who are not in a position to make informed gambling decisions. We ask all adult account holders to be mindful of this responsibility in their own households and social circles.
Keeping Your Account Secure from Minors
- Never share your m71bd username, password, or any one-time PIN (OTP) with any other person, including family members or children.
- Always log out of your m71bd account when using a shared device such as a family computer, tablet, or shared smartphone.
- Use a unique, strong password for your m71bd account and enable any available two-factor authentication for an additional layer of security.
- If you suspect that a minor has gained access to your account or any account on m71bd, contact [email protected] immediately.
- Consider using parental control software on devices accessible to children to block gambling-related websites. Tools such as Gamban, Net Nanny, and similar parental control applications can restrict access to gambling platforms across all browsers.
Protecting Vulnerable Adults
If you are concerned that a family member, friend, or colleague may be experiencing gambling-related harm, the most constructive steps you can take are to speak to them openly and non-judgementally about your concerns, encourage them to seek professional help, and suggest that they contact m71bd's support team to activate protective account tools. You may also contact us directly at [email protected] to ask for guidance on how to support someone in your life who you believe may be struggling with problem gambling.
08.Support & Help Resources
If gambling is causing you distress, financial hardship, or harm to your relationships, seeking help is a sign of strength — not weakness. m71bd's support team is available around the clock to assist with activating account protection tools, processing self-exclusion requests, or simply providing a non-judgemental listening ear.
m71bd Player Support
Our responsible gaming support team is available 24 hours a day, 7 days a week for all players across Bangladesh. Whether you need help setting limits, activating self-exclusion, or discussing your options, we are ready to help.
Contact us by email — include your username and describe your concern, and a member of our team will respond within 3 hours.
[email protected]In addition to m71bd's internal support, players are encouraged to reach out to professional problem gambling helplines and counselling services. Talking to a trained counsellor — whether in person or via phone — can be a highly effective step towards regaining control. Many organisations offer completely free, confidential support for individuals and families affected by problem gambling.
Tips for Taking Control Today
- Log in to your m71bd account right now and review your current deposit limit settings — even a small limit is better than no limit.
- Set a realistic monthly budget for gambling before your next deposit, and treat it as a fixed entertainment expense that cannot be exceeded.
- Take a 24-hour break from gambling any time you feel emotional, stressed, or are in a session that has already exceeded your planned duration.
- Talk to someone you trust about your gambling — sharing the concern often reduces its power and opens the door to practical solutions.
- Keep a written record of your deposits and withdrawals each month so that you always have a clear, honest picture of your gambling finances.
- If your gambling spend has increased significantly over the past three months without a corresponding increase in your disposable income, treat that as a signal to pause and reassess.
Why Responsible Gaming Matters at m71bd
Every feature we build, every policy we enforce, and every support interaction we handle is guided by a single principle: player welfare comes first. Here is how that commitment takes shape in practice.
Every m71bd account undergoes mandatory KYC verification before full access is granted. Bangladesh NID cards, passports, and other official documents are checked to ensure that no player under 18 can access real-money games on our platform.
Our limit tools put control directly in your hands. Set daily, weekly, or monthly deposit caps and loss ceilings at amounts that reflect your personal budget. Reductions take effect instantly; increases require a 24-hour delay to guard against impulsive decisions.
Need a break without committing to a full exclusion? Activate a cooling-off period of 24 hours up to 6 weeks at any time. All deposit and wagering functionality is suspended the moment you confirm — no waiting, no friction, no questions asked.
Players who need a longer enforced break can self-exclude for 6 months, 1 year, 2 years, 5 years, or permanently. Once active, self-exclusion cannot be reversed before the chosen period ends — a deliberate safeguard that protects you even during moments of temptation.
Players who activate a cooling-off period or self-exclusion are automatically removed from all promotional communications — including bonus emails, SMS campaigns, and re-engagement notifications — for the full duration of the protective measure.
Our dedicated responsible gaming support team is available 24 hours a day, every day of the year — including Eid and public holidays — to assist players across Bangladesh with limit requests, exclusion activation, and confidential guidance on managing gambling habits.
Play Smart. Stay in Control.
m71bd is here to ensure your gaming experience remains safe, enjoyable, and within healthy limits. Explore our games responsibly — and remember, our support team is always one email away if you need help.